Expertise

ERP projects impact every aspect of your core business functions and require program and project management services to ensure a successful implementation. We work with your HCM, Finance, Payroll and Supply Chain teams to ensure the right resources are involved in the right activities and at the right times.

Our ERP project methodology includes:

• Fully defining the scope, deliverables, timelines and milestones
• Assisting your organization with developing governance models before, during and after go-live
• Facilitating the development of change management plans to ensure end user adoption
• Validating the business requirements through a detailed analysis of current and future state busines processes
• Developing a Gap Assessment for the business requirements and processes
• Facilitating the analysis of your RICE matrix (Reports, Interfaces, Conversions, Extensions) to ensure your integrations and customizations are well-documented
• Facilitating the development of user stories and test plans, not just for the ERP system, but for all the components of your RICE
• Developing the implementation and cut-over plans, including communication plans, education plans, go-live support plans and ongoing support models
• Leading your organization through the implementation or upgrade
• Conducting post go-live assessments

Trillium Professional Services has worked with a variety of government and public sector organizations, including at the city, state and federal levels. Our clients also include several institutions of higher learning and non-profit organizations.

Services for Government/Public Sector Organizations include:

• Project management
• Business process redesign
• Database requirements definition and design
• Sharing of patient infection information between local hospitals and public health organizations
• Integration of medical record information with Department of Health for immunization record tracking

Trillium Professional Services’ clients include banking and other financial organizations located through the United States.

Projects for our financial clients include:

• PMO design and implementation
• Business process design and re-engineering
• Data center and infrastructure upgrades
• Desktop deployment services
• Regulatory Compliance and Information Security
• IT integration for acquisitions

Trillium Professional Services’ clients include major retail organizations, such as coffee stores, retail department stores, warehouse stores, and outdoor equipment stores, as well as retail entities with hospitals, such as cafeterias and gift shops.

Our projects for our retail clients have included:

• Infrastructure and desktop upgrades
• Customer support/service desk software implementations
• Infrastructure for distribution centers
• General technology strategy/consulting services
• PCI compliance
• Information security and audit readiness

Trillium Professional Services has over 20 years of experience in strategic planning, project management, and business analysis.

Our portfolio of general technology consulting projects includes:

Infrastructure

• Network Infrastructure Upgrade projects
• IT infrastructure analysis and implementation support
• Data center relocation
• Data closet upgrades
• Enterprise storage solution implementation (NAS, SAN)
• Exchange migrations
• Business continuity and disaster recovery

End User Environment

• Desktop deployment and refreshes
• Desktop optimization and virtualization planning and deployment
• Remote access solution, selection and implementation

Applications

• Windows and Office upgrades
• Application analysis, including documentation of legacy systems
• Application integration and consolidation projects
• SharePoint consulting services, with an emphases on using SharePoint for project management